INTRODUCTION

Welcome to the Privacy Policy ("Policy") of Meshmorph.com, a digital platform created by Olivo Group LLC, doing business as Meshmorph ("Meshmorph," "we," or "us"). This document outlines our commitment to safeguarding the personal information of those using the Meshmorph.com website, related software, and associated services (collectively referred to as the "Services").

As custodians of your personal data, we pledge to handle your information securely and with the highest degree of integrity, in line with the principles set out in this Policy and adhering to the prevailing U.S. legal standards. For the purposes of this Policy, "user," "you," or "your" refers to anyone interacting with our Services, whether by using our platform directly or by sharing personal information with us through our Services.

BY ENGAGING WITH THE SERVICES PROVIDED BY MESHMORPH.COM, you are affirmatively acknowledging that you have thoroughly read, fully understood, and expressly consent to be legally bound by the terms of this Privacy Policy. IF YOU DO NOT AGREE WITH ANY PART OF THIS POLICY, PLEASE DO NOT USE ANY OF THE SERVICES OFFERED BY MESHMORPH.COM.

WHAT DO OUR TERMS MEAN?

"Services" refer to the functionalities provided by Meshmoprh.com, a property of Olivo Group LLC, including, but not limited to, 3D model conversion from OBJ or FBX formats to GLTF, GLB, or USDZ, visualization in AR environments, collaborative features, and using our standalone plugin and embeddable iFrame WebGL player. "User" is any individual or entity utilizing our Services. "Content" includes 3D models, images, and other digital materials processed or generated by Users.

HOW DO YOU REGISTER AND MANAGE YOUR ACCOUNT?

To access our full range of Services, Users must register an account using a valid email address or through a supported third-party authentication provider (e.g., Google, Facebook). You are responsible for maintaining the security of your account, and any activities under the account will be deemed to have been performed by you.

HOW DO YOU CHOOSE YOUR PLAN? WHAT ARE THE PAYMENT OPTIONS?

Meshmoprh.com, a property of Olivo Group LLC, offers several subscription plans tailored for different user needs from novice enthusiasts to enterprise-level users. Here are the available plans:

Free Plan:

  • Basic access to conversion features.
  • Outputs include Meshmorph watermarks on textures.
  • Conversions per month: 5
  • Conversion views per month: 100
  • Unlimited conversion downloads
  • Gallery posts per month: 1
  • Gallery views per month: 100
  • Maximum storage quota: 1GB

Premium Plan:

  • Monthly: $539.99/month
  • Annually: $5,879.99/year (Save 10%)
  • Advanced features, no watermarks.
  • Priority support.
  • Conversions per month: 200
  • Conversion views per month: 10,000
  • Unlimited conversion downloads
  • Gallery posts per month: 50
  • Gallery views per month: 10,000
  • Maximum storage quota: 250GB

Business Plan:

  • Monthly: $1,079.99/month
  • Annually: $11,679.99/year (Save 10%)
  • Includes iOS AR e-commerce intégrations.
  • Conversions per month: 400
  • Conversion views per month: 100,000
  • Unlimited conversion downloads
  • Gallery posts per month: 100
  • Gallery views per month: 100,000
  • Maximum storage quota: 500GB

Expansion Packs: For expanded capabilities, Premium and Business members can purchase the following packs:

  • Small Pack: 20 additional conversions, 5 extra gallery posts, 1000 additional conversion and gallery views for $5.
  • Medium Pack: 40 additional conversions, 10 extra gallery posts, 2000 additional conversion and gallery views for $10.
  • Large Pack: 80 additional conversions, 20 extra gallery posts, 4000 additional conversion and gallery views for $20.

Pay-as-You-Go Packs (For Free Members):

  • Small Pack: 20 model conversions, 5 gallery posts, 1000 conversion and gallery views for $10.
  • Medium Pack: 40 model conversions, 10 gallery posts, 2000 conversion and gallery views for $20.
  • Large Pack: 80 model conversions, 20 gallery posts, 4000 conversion and gallery views for $40.

Additional Services for Business Plan:

  • 3D support and consulting services at $60/hr.
  • Iframe implementation services at $60/hr.
  • Monthly analytics report available for an additional $40/month.

All payments are due at the start of the billing cycle and are non-refundable except under conditions where Meshmorph fails to deliver the subscribed service due to technical issues beyond our control. In these cases, proportional refunds may be considered.

Note: We strive to offer transparent pricing and feature details to help users choose the best plan for their needs. All features and expansions are subject to the terms and conditions outlined in this document.

WHAT ARE YOUR RIGHTS AND OUR RESPONSIBILITIES REGARDING INTELLECTUAL PROPERTY?

Users retain ownership of their original Content. By using our Services, you grant Meshmorph, a property of Olivo Group LLC, a worldwide, royalty-free license to use, host, store, reproduce, and display the Content only to the extent necessary to provide the Services.

HOW MUST YOU USE OUR SERVICES RESPONSIBLY? WHAT IS PROHIBITED?

Users must not misuse the Services, including infringement of intellectual property, disrupting service operations, or engaging in illegal activities.

HOW DO THIRD-PARTY SERVICES ENHANCE OUR FUNCTIONALITY?

Meshmoprh.com, a property of Olivo Group LLC, integrates with various third-party service providers for enhanced functionality. These providers include Google Cloud, Google Vision, Facebook technology, and Stripe for payments. We are not liable for the dependability or availability of these services.

HOW DO WE SAFEGUARD AND UTILIZE YOUR DATA?

Cookie Policy: Meshmoprh.com uses cookies primarily for maintaining session state and improving site functionality. By continuing to browse or by clicking "Accept", you agree to the storing of cookies on your device which enhances your site experience and supports our analytical efforts. Find out more details in our Privacy Policy.

Third-Party Cookies: Additionally, Meshmoprh.com integrates with third-party services such as Google Analytics and Google Ads, which utilize cookies to track user interactions and ad performance respectively. These cookies are managed by third parties, and their usage is governed by the privacy policies of these third-party services.

User Profile Data Collection: When you create or update your profile on Meshmoprh.com, you may be asked but may not be required to provide the following information:

  • User Name
  • Display Name
  • Company Name
  • Date of Birth
  • Occupation
  • About You
  • Location
  • Website

This information helps personalize your experience and, when we launch community features, it will enable you to showcase your work and connect with other users. While some of the collected data can be considered Personally Identifiable Information (PII), we handle it with the utmost care, following industry-standard security practices, including but not limited to:

  • Secure storage, transmission, and encryption of your data.
  • Rigid protocols are followed when governmental requests are received. We strive to contact the information owner before releasing such information if required by law.
  • We do not sell your personal information to third parties.

Third-Party Integration and Data Handling: The exchange of information between Meshmoprh.com and third-party services like Facebook and Google during the authentication process is secured and encrypted. However, while we ensure that our systems are secure, we are not responsible for any potential cybersecurity flaws inherent in third-party platforms.

Privacy Policy Review: Users are encouraged to review our full Privacy Policy, linked here, to understand how we manage and protect personal data across our services, including any usage limitations, rights, and obligations. By continuing to use our services, including the Profile feature, you acknowledge and agree to the handling of your data in accordance with these terms.

WHY DO WE SHOW ADS ON FREE ACCOUNTS? HOW DOES THIS AFFECT YOU?

Meshmoprh.com, a property of Olivo Group LLC, offers a free usage tier that includes access to many of our services. To support the costs associated with providing these services at no charge, Meshmoprh.com displays advertisements through Google Ads at key locations within our platform.

Ads Are Displayed in Conversion and Gallery Pages: When users with free accounts access conversion and gallry pages to visualize their converted 3D models in the web viewer, they will encounter advertisements. These ads are displayed before the visual representation of the converted files, which helps support the free features offered.

Advertisement and iFrame Plugin: It is critical to note that while advertisements support the free access within the Meshmoprh.com website, these ads are not displayed through the iFrame components. When users embed their galleries into external sites, the visualization offered by the iFrame will not include these advertisements. This ensures that the external user experience remains unobstructed and maintains the aesthetic integrity of user websites or applications.

User Agreement on Ad Display: By utilizing the services provided by Meshmoprh.com's free account tier, users agree to the display of advertisements as outlined above. This arrangement helps us maintain a high standard of service without direct cost to the user. Users who prefer an ad-free experience are encouraged to explore our paid subscription plans, which offer additional features, increased limits, and no ad interruptions.

GENERAL

WHAT IS OUR COMMITMENT TO SERVICE QUALITY AND AVAILABILITY?

We aim for 98% service uptime, striving to exceed this metric. However, services may occasionally be inaccessible or inoperative due to maintenance or factors beyond our control, including failures of third-party service providers. We are not liable for any such interruptions, but endeavor to minimize such occurrences through proactive maintenance and updates.

HOW AND WHEN DO WE UPDATE THESE TERMS?

We reserve the right to modify these Terms at any time. Changes become effective immediately upon posting on our platform. Your continued use of our Services after changes have been posted constitutes acceptance of those changes.

HOW CAN YOU CLOSE YOUR ACCOUNT?

You may close your account by submitting a request via our Contact Us form. We will process such requests within 24 hours. We reserve the right to terminate or suspend access to our Services if users are found to be in breach of these Terms.

WHAT LIMITATIONS AND DISCLAIMERS SHOULD YOU BE AWARE OF?

Disclaimers and Limitation of Liability Meshmorph provides Services "as is" without any explicit guarantees, though we strive to ensure the highest quality performance. The extent of our liability is limited to the fullest extent permitted by applicable law.

UNDER WHAT LEGAL CONDITIONS DO WE OPERATE?

Governing Law These Terms are governed by the laws of the State of Georgia, USA. Any disputes will be resolved exclusively in the courts located in Atlanta, Georgia.

HOW CAN YOU REACH OUT FOR HELP OR INQUIRIES?

Contact Us For support or inquiries, please use the contact form available on our website. We strive to respond within 24 hours and are committed to providing excellent customer service and support.

Effective Date of this policy: May 18th 2019.
Last revision: October 18th 2024.